Recommendation Engine
Our insight solutions help personalize recommendations – improving targeting and content discovery, reducing the cost of customer acquisition and customer churn – helping you stay competitive

Use Cases

Ultra-Personalized Recommendations

Fine-tune and deliver highly personalized content with our customizable recommendation engine.

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Contextual Recommendations

Personalized, contextual recommendations reduce churn, increase engagement and improve the customer journey.

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Content Recommendations

Improve viewer engagement and retention with relevant content recommendations.

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Product Recommendations

Increase revenue throughout the customer journey with relevant product recommendations”

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Benefits

For your business

Increase engagement and drive revenue

Gain deeper insight into viewer behavior

Improve existing customer loyalty with timely, relevant recommendations

Attract new customers by delivering value and harnessing the power of word of mouth

For your viewers

Drives engagement and customer satisfaction

Delivers personalized, relevant recommendations throughout the customer journey

Provides easy discovery of new, relevant content and products

Value Offerings

IDENTIFY PATTERNS IN CUSTOMER BEHAVIOR
Increase your conversion rates, achieve a higher average order value, and improve customer loyalty by identifying patterns in customer behavior which let you provide each of them with a truly personalized experience
AVOID THE COLD START PROBLEM
Recommendation engines often fail to make a product or content recommendations for new customers simply because they have no previous interaction data. Ours don't. We avoid this "Cold Start Problem" by using AI-assisted machine learning to match products and services with new customers, letting you cross-sell and up-sell new products to new customers from day 1.
INCREASE CONVERSION RATES & REDUCE CHURN
Our recommendation engine can help you drive business growth; increasing customer satisfaction and loyalty while driving engagement and reducing churn.
USE PERSONALIZATION TO DRIVE GROWTH
Increase your conversion rates, achieve a higher average order value, and improve customer loyalty by identifying patterns in behavior that let you provide each customer with a truly personalized experience.

MARKET-TEST CONSUMER SENTIMENT

A/B TESTING
A/B testing allows you to efficiently test offers to viewers, and gain insight in order to provide the right recommendation to each viewer.
MULTI-ARMED BANDIT
Similar to A/B testing, the multi-armed bandit allows you to serve multiple offers at a time to determine which is the most successful and do so on a compressed timeline to gain insight rapidly.

Performance Tracking

Ongoing content and product recommendation performance analytics allow you to continuously optimize your recommendation strategy.
Impressions
Gain comprehensive insight into user impressions compared to Click-Through Rates (CTR) and conversions to market-test consumer sentiment.
USER ENGAGEMENT
Track Click Through Rates (CTR) along with other forms of customer engagement to gain insight to improve your recommendation strategy.
CONVERSION RATES
Track the precise conversion rate to fine-tune your offers for each offer and every viewer.

Our Expertise

We've shaped the streaming world from the very beginning, providing critical infrastructure for a world-renowned streaming service's first global content monetization platform. Our work architecting and developing the platform was essential in providing support for more than 18 languages across 15 device platforms in more than 50 countries and three continents - and was critical for the success of the largest streaming event in the history of the pay-TV industry.